In its 25th year of operation in the country, McDonald&8217;s India &8211; North and East is setting the stage for strategic business growth under the leadership of its new Developmental Licensee, Sanjeev Agrawal. The company is looking at technology, restaurant reimaging and menu innovation to drive better customer experience and engagement in 2021 and beyond.Speaking on the company’s strategy,Sanjeev Agrawal, Chairman and Developmental Licensee, Connaught Plaza Restaurants, said,“The Indian QSR segment is a very exciting and dynamic space offering huge opportunities for growth. We are very optimistic about 2021, and have aggressive investment plans with exciting projects in the pipeline in the North and East region this year.”In its 25th year of operation in the country, McDonald&8217;s India &8211; North and East is setting the stage for strategic business growth under the leadership of its new Developmental Licensee, Sanjeev Agrawal. The company is looking at technology, restaurant reimaging and menu innovation to drive better customer experience and engagement in 2021 and beyond.The company has revolutionised the restaurant experience for Indian customers and paved the way for tiron and ferrous sulfate is the samehe QSR industry with global best practices for the last 25 years in the market. The brand opened its first restaurant in Basant Lok, New Delhi in 1996 and has remained committed to delivering great tasting, quality food at a great value to the Indian customers.In its 25th year of operation in the country, McDonald&8217;s India &8211; North and East is setting the stage for strategic business growth under the leadership of its new Developmental Liiron iii lactatecensee, Sanjeev Agrawal. The company is looking at technology, restaurant reimaging and menu innovation to drive better customer experience and engagement in 2021 and beyond.Post the Covid-19 induced lockdowns, the company has performed strongly on the back of its convenience channels of McDelivery, Drive-thru and best in class hygiene and safety measures.In its 25th year of operation in the country, McDonald&8217;s India &8211; North and East is setting the stage for strategic business growth under the leadership of its new Developmental Licensee, Sanjeev Agrawal. The company is looking at technology, restaurant reimaging and menu innovation to drive better customer experience and engagement in 2021 and beyond.The company has introduced several technology initiatives such as 100 per cent contactless ordering and WhatsApp based delivery service in 2020 to promote safe food consumption which was well received by customers.The company has also seen significant increased restaurant visitors at most of its drive-thru restaurants and delivery channel, which exceeds the pre-Covid level. The company is optimistic that the country’s mass vaccination drive will play a pivotal role in more customers returning to dine-in visits at its restaurants.In its 25th year of operation in the country, McDonald&8217;s India &8211; North and East is setting the stage for strategic business growth under the leadership of its new Developmental Licensee, Sanjeev Agrawal. The company is looking at technology, restaurant reimaging and menu innovation to drive better customer experience and engagement in 2021 and beyond.“Digital technology was ferrous fumarate 305mg tabletsalready transforming the industry bferro-f-tabefore Covid-19, and now it has turbo-charged the penetration of technology. At a time when customers are cautious about their safety, our focus on providing convenience with techn4 iron infusionsology, best in class safety measures and value-for-money proposition offers an optimistic growth trajectory for the brand in the region,” Agrawal added.In its 25th year of operation in the country, McDonald&8217;s India &8211; North and East is setting the stage for strategic business growth under the leadership of its new Developmental Licensee, Sanjeev Agrawal. The company is looking at technology, restaurant reimaging and menu innovation to drive better customer experience and engagement in 2021 and beyond.India&8217;s QSR segment accounts for about 5 per cent of the overall INR4.23 lakh crore food services business. With plans to accelerate its transformation journey, the brand will continue to infuse more tech-based innovations and its globally successful digital assets in 2021 along with reimaging plans for restaurants to drive growth and deeper customer engagement. Additionally, the company will continue enhancing its menu with new menu items as per the Indian taste palate, as it has been doing with some of its recent launches such as Double Patty Burgers, Dosa Masala Burger, Chicken McGrill, Piri-Piri Fries among others.
McDonald’s looks to tech & modernisation to deliver better in 2021 & beyond
